Legal notes

LEGAL NOTES

Spletna Prodaja, Sandra Negro s.p.,

Čokova ulica 1,
6320 Portorož/Portorose,
Slovenija/Slovenia

D.Š.: 63111799

 

You are on the web portal of the company Spletna prodaja, Sandra Negro s.p.


Sandra Negro s.p. regularly monitors and ensures the accuracy of all data and information found on the portal. However, please be aware that the information provided is for informational purposes only, and as such, no responsibility is assumed for any inaccuracies. Likewise, Sandra Negro s.p. does not provide any guarantee regarding the completeness or correct interpretation of the information provided.

TERMS AND CONDITIONS

The general terms and conditions of the online store are prepared in accordance with consumer protection laws, recommendations from the Chamber of Commerce and Industry, and international codes for e-business. Please carefully read these conditions before using and making purchases in the online store. If you do not agree with these terms, kindly refrain from making a purchase.
By registering or making a purchase in the online store, you acknowledge and accept the terms and conditions, as they constitute the foundation of the contract between the buyer and the merchant.


The provider commits to providing the customer with the following information at all times:
– Business identity (company name and registered office, registration number)
– Contact details for prompt and efficient communication (email, phone)
– Essential characteristics of goods or services (including after-sales services and warranties)
– Product availability (every product or service offered on the website should be available within a reasonable timeframe)
– Conditions for product delivery or service performance (delivery methods, location, and timeframe)
– All prices must be clearly and unambiguously stated, indicating whether they already include taxes and shipping costs. Payment and delivery methods, as well as the temporal validity of the offer, should also be provided.

Security, privacy and cookies

At pourfemme.eu, you can make discreet purchases and securely process your payments. We do not disclose your information to third parties, and you can confidently make safe and protected online transactions. The data you provide will be used solely for order processing purposes. Pourfemme.eu utilizes cookies when you browse our online store.

CLAIMS AND RETURNS

Right to Return Damaged Goods

The consumer is required to notify the provider within 8 days of receiving the package regarding any mistakenly received products, incorrect quantities, or missing parts of the product.

Subsequent claims regarding the package contents or products may not necessarily be acknowledged. The received goods must be returned intact and in the same quantity, unless the goods are destroyed, damaged, lost, or their quantity has decreased without the fault of the consumer.

We will refund the purchase price as soon as possible or within 14 days of receiving the product at our address.